Contact Us

Customer Service

Chat or Email Us

For the fastest response, chat with a customer representive during the following hours:

Mon - Fri 5am to 9pm PST
Sat - Sun 6am to 6pm PST

Media & Partnerships

media@thredup.com

Corporate Headquarters

ThredUp Inc.
969 Broadway
Suite 200
Oakland, CA 94607

Note: Please do not send returns to our corporate headquarters.

Start an order return